ALLWORX Phone System Overview

Whether you are a business of 10 employees at a single site or 100 employees at multiple sites, Allworx has a communications solution designed with your business in mind. Allworx is a no-compromise, state of the art communication system that is ideal for small businesses. It integrates a feature rich phone system, a robust data network system and a message center that substantially improves your company’s productivity and saves you money.

Phone Features
Sophisticated system keeps you connected to customers

Unlike many competitors' systems, Allworx ® gives you the luxury of choice in telephone technology. Our systems supports both analog and VoIP phones — in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, you're implementing the solution at your own pace, without compromising.

How do you decide whether to stay with analog or switch to VoIP? Allworx can help you determine which phone is right for you.

User features :

• 3-Way Calling
• Auto Attendant that's customizable
• Call report log with details
• Call routing
• Presence Management
• Voicemail with unlimited storage

• Site-to-site and remote user support

• CO line support (nine standard, up to 33 optional)
• Fax support
• PBX and Key system features
• Phone support for users and extensions
• Unified messaging

• Dialing plan options
• Direct Inward Dialing (DID)

• Text-to-speech capability
• VoIP capability

Better communication means stronger customer links. Upgrading your phone system to Allworx improves customer service and staff productivity. With its fully featured PBX (Private Branch Exchange) and Key systems, your communications are high—quality, reliable, and professional. You'll never miss a call or message again!

Allworx - Advantages for the Small Business
Evaluating a new phone system and PC network is a difficult task. All manufacturers seem to be making similar claims of superiority. They also explain technology in excruciating detail so that the issues and benefits that are important to you get lost in all the explanations. So, to make it easier for you to see why Allworx is the only right choice for a small business, please review the following key points we know are important to you.
Now, small businesses no longer need to limit their voice and data access options because of the increased cost and complexity of a system. Allworx has been engineered for direct connection with the most common and powerful communication delivery methods.

More Money for You
Allworx provides the absolute lowest installed cost of any fully-featured VoIP system, while delivering significant monthly savings for on-going communication costs.

• Allworx 6x
• Less than $500/user installed cost which includes all hardware and installation costs (based on a 20-person business).
• No additional hidden charges for connection to VoIP, site-to-site and remote user connections, unified messaging or any other VoIP features.
• No third-party hosting fees for website.
• No license fees for software per user.
• No limitations on voicemail access when you use the external hard disk.
• No additional charges for firewall, email server, and PC network server.
• Use most of your existing phones so you can save money by not buying everything new.
• Easy connection to Internet Service Providers (ITSPs) so you can immediately save on long distance calls anywhere. And, with Allworx, we are certified with more ITSPs than any other company so you can work with the ITSP that offers you the best and lowest cost service available.
• Allworx 24x
• Less than $500/user installed cost which includes all hardware and installation costs (based on a 20-person business).
• No longer is there a need for Gateways, Expansion cards, or Third-party products.
• No hidden charges for connection to VoIP, site-to-site and remote user connections, unified messaging or any other VoIP features.
• One time unlimited user license fee no matter how many users are added.
• No third-party hosting fees for website.
• No additional charges for firewall, email server, and PC network server.
• Use most of your existing phones so you can save money by not buying everything new.
• Certified with more Internet Service Providers (ITSPs) than any other company for easy connection to ITSPs allowing your business to begin to immediately save on long distance calls anywhere. And, with Allworx, you can work with the ITSP that offers you the best and lowest cost service available

No Compromising on Features
The Allworx system is the only analog, VoIP and PC network solution available with a complete set of features designed exclusively for the small business. Movement to this system can be accomplished with absolutely no disruption to your business. You get all the features you have had, plus more……

• Calls will continue to work like your traditional telephone system, and appear in the same way.
• Keep some of your analog lines for fax and 911 calls and use VoIP lines to save money on long distance calling.
• Up to 30 users can use VoIP or analog phones, in any combination. (Allworx 6x)
• 25 to 100 users can use VoIP or analog phones, in any combination. (Allworx 24x)
• Intercom capability across the platform.
• Use a Single Inbox for all messages! Respond to your voicemail on your computer.
• Each Allworx phone on the network can support its own three-way call
• Stay in touch wherever you are!  The Allworx Conference Center is a fully featured professional conferencing service on a centralized easy-to-use web portal
• Use Group Calendaring to be more efficient
• Create a Virtual Private Network (VPN) for the ultimate in secure transfer.
• Set up Call Queuing for a call-center presence.
• Leverage the Allworx built in PC network to manage your data communications across your business – from PCs, printers, VoIP phones, servers and backup systems.
• Allworx Call Assistant allows operators or receptionists to easily manage incoming calls, track key phone lines and individuals or groups. It is an easy, intuitive, fully integrated software tool which works in combination with any Allworx VoIP phone.
• Set up a Door Relay for increased security at your office. (6x, 24x)

Advantages for Small Business
New technology can be daunting. That’s why Allworx gives you the largest set of traditional telephone capabilities of any VoIP solution in its class! Now you can use both analog and VoIP phone connections as you control the pace of your transition to new technology.
Imagine making an investment decision based on cost, value, and ease of implementation - not on limited or complicated interoperability. The award-winning Allworx systems have been designed exclusively for small businesses - no compromising on any Allworx advantages!

• The most analog ports in the base connection of any manufacturer allowing you to control your move to VoIP.
• Additional features can be activated by you when you are ready to use them. When you are ready to take advantage of VoIP, you can do so seamlessly without disrupting your business operations.
• Add remote users when you need them without any hassle.
• Connect multiple office locations to appear as one large organization.

It’s Got to Be Easy!
Whether you are installing a single site or linking together multiple offices and remote users, no other system comes close to providing the simplicity and speed in installation of Allworx.

• Our customers have repeatedly told us that the intuitive interface makes the Allworx system the easiest system to use and administer.
• There is only a two step process for adding site to site or remote users. Other systems require additional investment in time, hardware and software to accomplish what we can do for you in two simple steps.
• We have a wizard based installation process resulting in installations that take less time than any of our competitors. The result - you can be up and running in hours not days.